Plauener Str. 163-165, Haus E
13053 Berlin

Tel: 030 555 788 990
Fax: 030 555 788 999

CEO: Joakim Graff

Tax number: 30/504/32028
VAT registration number: DE 290402247
District Court: Berlin HRB 177 515 B

1. Contract:

On our website, the order is confirmed by the ending of the order process via the corresponding button.

2. Prices

The prices are valid at the time of the order. Our prices include the legal VAT of currently 7% on Omega-3 Total, Omega-3 Vegan, Omega-3 Capsules, Omega-3 Kids and Omega-3 Arctic as well as 19% on the fatty acid analysis. Shipping costs are listed and will be indicated separately on the invoice. Prices, promotions and coupons will be valid until the indicated date.

3. Shipping

The shipping costs are 4.00 € (including 19% VAT). From a shopping value of 30 € we do not charge shipping costs.

4. Delivery

The delivery takes place by mail by the DHL. Deliveries shall be made to the delivery address indicated by the purchaser, unless otherwise agreed. We always strive to meet your wishes and deliver to your desired address.

5. Payment arrangements

No indication of your account data on the Internet and no payment in advance, at NORSAN you pay easily by invoice, which you get with the goods. For payment on account, please transfer the full amount to the following account within 14 days, stating the invoice number:

Account holder: NORSAN GmbH
Bank: Commerzbank Frankfurt
IBAN: DE82 1004 0000 0333 0362 00

6. Complaint

If you have any questions, problems or complaints, please do not hesitate to contact us.

Return address:
Plauener Str. 163-165, Building E
13053 Berlin, Germany
Tel .: 030921049330

7. Reservation of ownership

The goods delivered remain the property of NORSAN GmbH up to the complete settlement of the purchase price. The customer is not entitled to resell the goods delivered by us and still subject to retention of title.

8. Miscellaneous

Medicines should be stored carefully and inaccessible to children. Package inserts and instructions for use must be observed.
Food supplements are not a substitute for a varied and balanced diet as well as a healthy lifestyle.

Product and price changes, printing or arithmetic errors as well as errors in words and pictures reserved.
All rights to the used texts, photos, drawings and the graphic design are with the NORSAN GmbH. Any reproduction or other use other than for personal use is prohibited without our express consent.

Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:

The European Commission provides an online dispute resolution platform (OS), which can be found at We are not obligated or unwilling to participate in a dispute settlement procedure before a consumer-enforcement agency.